Ordering & Payments FAQ

How do I order online? 

Follow the directions on each page – Choose your product, including size and colours, Click Add to Cart. Then View your Cart. Add more products as you wish or filter out what is no longer wanted. Then proceed to checkout. Enter your contact details and choose method of payment as PayPal. If choosing bank transfer we will email you our bank account details. Also Via PayPal, you can make a purchase with your credit card or debit card. We are always available to help Email us sales@merinomerino.co.nz or Text us +64 (0) 275 625 764

Can I order manually?

Yes. Email us sales@merinomerino.co.nz or Text us +64 (0) 275 625 764 or Phone +64 6 356 6855 shop hours only  Weekdays 10am-5pm, Saturday 10am-2:00pm. We will get your order out within 48 hours on receipt of payment unless there is a hiccup in which case we will contact you straight away to explain why the delay.

I need help with purchasing!

Email sales@merinomerino.co.nz or Text us +64 (0) 275 625 76  for ANY issue trying to place your order. Message us on Facebook @merinoonmainstpn too if that’s easier for you. We will do our best to respond promptly within a reasonable time.

Can I pay with my Credit Card directly? We’re working on this right now! so meanwhile  . . .

Our payments are via PayPal OR just an email away from ‘direct payment via internet banking’. Also Via PayPal, you can make a purchase with your credit card or debit card if you prefer. Email us  sales@merinomerino.co.nz or Text us +64 (0) 275 625 76 and we will get it sorted.

What is PayPal?

PayPal is a secure, globally recognised method of making payment online. And Via PayPal, you can make a purchase with your credit card or debit card if you want. You can also sign up for a PayPal account and make credit card payments through your account. Please visit the PayPal website to find out more: http://www.paypal.com/nz/

Do I need to get a PayPal account?

No you don’t!

Here’s how you can buy from us without a PayPal account! 

Easy peasy Email  sales@merinomerino.co.nz or Text us +64 (0) 275 625 76 to get your order underway. We’ll work with you using Direct Debit via Bank to Bank. Don’t worry about filling out the cart details because we’ll do the whole transaction manually. We will get your order out within 48 hours on receipt of payment unless there is a hiccup in which case we will contact you straight away to explain why the delay.

We are a Physical Store too so come Visit, View and Buy our lovely products #in-store & in person! 

Check us out – either Rana or Akiko will be there to say Hello, Kia Ora, How’s it goin!

Merino On Main Street

319 Main St, Palmerston North 4410, New Zealand.

Look for us opposite New Zealand Rugby Museum entrance.

Opening Hours are: Weekdays 10am-5pm, Saturday 10am-2:00pm